Organizational Development

Motivational Interviewing for Leaders and Champions

This training is tailored to provide Leaders and Chamions with reminders for successful MI practice and implementation of all elements of MI in your work. This program offers: A combination of monthly online courses that you can access as your schedule allows; MI review; practice suggestions; and inspiration to keep your MI practice strong and effective.

Trauma Informed Organizations

Therapists, Counselors and Non-therapist direct service providers (case managers, navigators, etc.) need to understand Healing (Trauma) Informed Care (HIC) in order to work well with program participants. It is important to have a foundation knowledge of stress, trauma, secondary trauma, burn-out, and compassion fatigue; along with their corresponding signs, symptoms and effects. Exploration of the Traumatic Stress Response, Window of Tolerance, Pre-Conditions for Trauma (especially present during COVID & community unrest), and more is also important. It is essential to develop strategies to guard against long term stress/trauma for yourself and program participants. Essentially, we want you to better understand HIC to better care for yourself and program participants.

Social Return On Investment

An overview of the SROI concept and how its use can benefit public and nonprofit human services organizations. Topics include: cost-benefit and accounting principles applied to human services, valuing results/outcomes, case studies and practical application to programs and services. Participants have the opportunity to develop SROI scenarios for their own agency which are peer reviewed with input from the instructor.

Development and Implementation of a Data Centric Organization

Data Centricity is the extent to which an organization is culturally and operationally oriented to apply data as a source of actionable insight in support of advocacy, marketing, engagement of stakeholders and the broader focus of the organization. It implies that organizations have the right expertise, experience, and skills to get the most value out of their data with an emphasis on data analytics. Participants will be introduced to the four operational pillars: people, platforms, partners and processes and the 21 building blocks for transitioning into a data centric organization.

Data Collection and Analysis – basic and intermediate

An introduction to the fundamentals of data collection, managing and organizing data and how data turns into information through analysis.

Building & Applying Logic Models

The logic model is a tool that organizes the relationship between needs, services and outcomes and is the foundation for any Theory of Change analysis. Building logic models is central to understanding and sustaining your organization and should be shared with all stakeholders.

Creating Outcome Scales and Matrices

An outcome scale is an essential tool for measuring incremental change for individuals as well as organizations. A matrix is a grouping of outcome scales that brings together multiple influencing factors providing a comprehensive view of the individual or the organization.

Evaluation 101

The basics of program evaluation for human service agencies including fundamental data analysis and evaluation as a continuous cycle in a healthy human services organization.

Organizational Scarcity

This course is a comparison of how clients and organizations are both at risk in the current dynamic funding environment.

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